Scale customer ops without scaling your team
Instant, browser-based access to every customer environment—no VPN, no SSH keys, no waiting for IT approvals.
Built for AI/SaaS vendors who deploy, support, and maintain across dozens of customer environments.
The scaling trap
Growing your customer base shouldn't mean growing your ops headcount.
Fragmented access
Every customer has a different way to grant access—VPN, bastion host, shared credentials. Your engineers waste hours just getting in.
The bottleneck
Access requests pile up. IT approvals take days. Your deployment timeline slips before any work begins.
Blind spots
No centralized view of who accessed what, when, and why. When a customer asks, you're digging through five different systems.
One platform for every customer environment
One interface
Browser-based access to every customer's servers, databases, and Kubernetes clusters. No VPN, no SSH key management.
Zero friction
Customers grant time-limited access in one click. Your engineers start working in under 60 seconds—remotely, no on-site visits needed.
Full visibility
Every session recorded, every action logged. Audit-ready compliance reports generated automatically.
How Alpacon works
A lightweight agent on the customer side, a browser on yours. That's it.
Under 5 min, no firewall changes.
Time-limited, role-based permissions.
Select environment, start working.
Session recording + compliance export.
Under 5 min, no firewall changes.
Time-limited, role-based permissions.
Select environment, start working.
Session recording + compliance export.
Built for teams like yours
- 2-week wait for VPN access per customer site
- SSH key management across GPU clusters
- No audit trail for model deployment sessions
- Browser access to any customer GPU cluster in 5 min
- Zero credentials—access managed per project
- Full session recording for compliance
- 2-week wait for VPN access per customer site
- SSH key management across GPU clusters
- No audit trail for model deployment sessions
- Browser access to any customer GPU cluster in 5 min
- Zero credentials—access managed per project
- Full session recording for compliance
The business impact
What changes when access is no longer a bottleneck.
| Without Alpacon | With Alpacon | |
|---|---|---|
| Time to first access | 3–14 days | Under 5 minutes |
| Ops overhead per customer | VPN setup + credential mgmt + onboarding | One-click access grant |
| Compliance audit prep | 3+ days of log gathering | 30-second export |
| Engineer onboarding | Train per customer tooling | Same interface everywhere |
| Automation | Different access per customer—can't automate | One API, one interface—automate across all customers |
Security & compliance
Zero trust architecture
No persistent credentials, no VPN tunnels. Every access request is authenticated and authorized in real-time.
AI session monitoring
Alpacon AI supervises every session in real-time, flagging risky commands and anomalies. No dedicated security team needed.
SOC 2 ready
Built-in session recording, access logs, and compliance exports. Audit preparation in seconds, not days.
Granular access control
Role-based permissions, time-limited access windows, and instant revocation. Customers stay in control.
Get started in 3 steps
Every week without unified access costs your team hours of manual work per customer. That adds up fast.
Your customer runs a single install command. Under 5 minutes, no firewall changes.
Your customer approves your team with time-limited, role-based permissions.
Open your browser and access the customer environment. Instantly.