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From personal projects to large enterprises,
here to support your journey!

Perfect for
running your home servers

Free

Dive in and enjoy continuous access without any time limits!

$0per server/month
Single user access
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Available as SaaS
Limited features of Alpacon Core
  • Up to 5 remote servers
  • Remote access: 30 hours/month
  • File transfer: 100 MB/month total
  • API calls: 1,000/month
  • Websh session sharing: 30 minutes/month
  • Monitoring analytics: every 60 minutes

Recommended for
general teamwork scenarios

Essentials

Unlock a greater world of Alpacon Core features and benefits

$25per server/month
Access for up to 100 users
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The Essentials plan requires at least one registered server in a workplace. If not, start with the Free plan.
Available as SaaS
Most features of Alpacon Core
  • Up to 100 remote servers
  • Remote access: 10,000 hours/month
  • File transfer: 100 GB/month total
  • API calls: 1,000,000/month
  • Websh session sharing: 300 hours/month
  • Monitoring analytics: every 5 minutes

Ideal for large teams
requiring advanced security

Enterprise

Get unlimited access to Alpacon Core, plus options for Extensions

Custom
Access for unlimited users
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Available as either SaaS or on-premises
Unlimited features of Alpacon Core
  • Unlimited remote servers
  • Remote access: unlimited
  • File transfer: unlimited
  • API calls: unlimited
  • Websh session sharing: unlimited
  • Monitoring analytics: every minute
Dedicated manager support
Flexible payment to fit your needs
Alpacon Extensions
ADD-ON
Assistance with infrastructure setup and consultation
ADD-ON
How our plans stack up
FreeEssentialsEnterprise
Remote Access
Maximum number of registered servers
5
100
Unlimited
Maximum Websh access time per month
30 hours
10,000 hours
Unlimited
Maximum total FTP transfer size per month
100 MB
100 GB
Unlimited
Maximum Websh session sharing time per month
-
300 hours
Unlimited
User Management
Maximum number of users
1
100
Unlimited
Automated user provisioning across registered servers
Group-based user management
Role-based access control
Security
TLS 1.3 enabled
Port-free and VPN-free remote access
Automated login attack protection(bot detection, suspicious IP throttling, brute-force protection, …)
Passwordless authentication with passkeys
Multi-factor authentication with OTP
Multi-factor authentication with email and SMS
Single sign-on
Integrations
Email, Slack notifications
Personal access tokens
Maximum API calls per month
-
1,000,000
Unlimited
System Monitoring
CPU
Memory
Disk
Network
System performance alert
Analytics interval
60 minutes
5 minutes
1 minute
Data retention period
1 week
1 month
1 year
Server/User/Group-level Auditing
System logs
Command logs
Websh session logs
Logs retention period (not relevant for on-premises)
-
1 year
5 year
Services/Support
Alpacon CLI
Security policy customisation (only for on-premises)
Dedicated manager support
Alpacon Extensions (add-on service)
Infrastructure setup and consultation (add-on service)
Billing Unplugged: What You Need to Know

As shown above, we currently offer three plans: Free, Essentials, and Enterprise. The Free plan comes at no cost, and the Enterprise plan offers flexible payment options to suit your specific needs. However, the Essentials plan requires a regular payment schedule and is likely to be the most relevant for most users when it comes to billing. So we’ve outlined the important billing details for the Alpacon Essentials plan below:

Billing is per server, not per user.

We charge based on the number of registered servers in a workspace, not on the number of registered members. Only one representative from your team will handle payments.

Each workspace is billed separately.

Your Alpacon account can include multiple workspaces, each with its own plan and billing interval. This means you may be responsible for payments in one workspace while being a regular member in another.

The Essentials plan renews automatically if at least one server is present on your renewal date.

Your plan will automatically renew each month on the same date as your initial purchase. If a month lacks that date, the renewal will be adjusted to the nearest available date.

If you wish to stop using Alpacon after the current billing cycle, please delete your workspace by 23:59 on the day before the renewal date, according to your workspace’s time zone. Note that deleting a workspace will permanently erase all server data, and we cannot delete workspaces on your behalf.

If you want to downgrade to the Free plan, please adjust the number of registered servers and members to match the Free plan’s limits, i.e. reduce the number of registered servers to five or fewer and delete any team members. Once this is done, you can downgrade your plan in the ‘Manage Plans’ menu under your workspace’s settings. Note that downgrading won’t result in a refund for the remaining period, so it would be most beneficial for you to downgrade to the Free plan the day before the renewal date.

Reserved server slots allow flexibility, with prorated fees for any extras.

The Essentials plan is billed upfront, based on the number of servers at the start of each billing period – this becomes your reserved server slot count. Within this reserved limit, you have the flexibility to add or remove servers as needed, without any impact on your current billing. However, if you add servers beyond your reserved slot count, additional fees will apply. These fees are prorated based on the number of days each extra server was active and will be included in the next billing period. Please see the following examples for details:

Example #1: Removing a server

Open slotAdd a server at no additional charge

1 June3 servers
10 JuneRemove a server
20 JuneAdd a server
1 July3 servers
InvoiceFrom 1st to 30th June
Essentials plan
3 servers × $25 per server$75
Total$75
InvoiceFrom 1st to 31st July
Essentials plan
3 servers × $25 per server$75
Total$75
Example #2: Adding a server

Prorated charge for 15 days

1 July3 servers
17 JulyAdd a server
1 August4 servers
InvoiceFrom 1st to 31st July
Essentials plan
3 servers × $25 per server$75
Total$75
InvoiceProrated charge + From 1st to 31st August
Prorated charge
1 server × $25 per server × (15/31) $12.09
Essentials plan
4 servers × $25 per server$100
Total$112.09
• Once the billing period begins, refunds are not available.

When a server is registered on Alpacon, we consider the service to be in effect, as resources are allocated to support your workspace – even if it’s not actively utilised in the user’s judgement. This policy is in place to ensure fairness and consistency with our refund guidelines. That said, if your billing period has already started with pre-registered servers, refunds cannot be issued. To avoid unintended charges, we recommend downgrading to the Free plan or deleting your workspace before next renewal date if you no longer wish to continue with a paid plan. However, if there are any billing system errors, such as charges applied without any registered server or while using a Free plan, we will refund any incorrect charges.