From personal projects to large enterprises,here to support your journey!
Perfect for
personal projects
Free
Dive in and enjoy continuous access without any time limits!
$0
per server/month
- Up to 5 remote servers
- Applications: 1
- Remote access: 30 hours/month
- File transfer: 100 MB/month total
- Monitoring analytics: every 60 minutes
- Audit log retention: 30 days
Recommended for
growing teams
Essentials
Unlock a greater world of Alpacon Core features and benefits
$30
per server/month
(Taxes calculated at checkout)
The Essentials plan requires at least one registered server in a workspace. If not, start with the Free plan.
- Up to 100 remote servers
- Applications: 5
- Remote access: 10,000 hours/month
- File transfer: 100 GB/month total
- Websh session sharing: Included (fair use)
- Monitoring analytics: every 5 minutes
- Audit log retention: 120 days
Ideal for large teams
requiring advanced security
Enterprise
Get unlimited access to Alpacon Core, plus options for Extensions
Custom
- Unlimited remote servers
- Applications: unlimited
- Remote access: unlimited
- File transfer: unlimited
- Websh session sharing: unlimited
- Monitoring analytics: every minute
- Audit log retention: 365 days
As shown above, we offer three plans: Free, Essentials, and Enterprise. Below are the key billing details and frequently asked questions to help you choose the right plan and understand how billing works:
Alpacon’s Free plan is available at no cost for as long as AlpacaX operates. It is well-suited for individuals managing home servers or small teams working on simple projects, enabling you to explore Alpacon’s core features at your own pace.
We charge based on the number of registered servers in a workspace, not on the number of registered members. Only one representative from your team will handle payments.
Your Alpacon account can include multiple workspaces, each with its own plan and billing interval. This means you may be responsible for payments in one workspace while being a regular member in another.
The Essentials plan is billed upfront, based on the number of servers at the start of each billing period—this becomes your reserved server slot count. Within this reserved limit, you have the flexibility to add or remove servers as needed, without any impact on your current billing. However, if you add servers beyond your reserved slot count, additional fees will apply. These fees are prorated based on the number of days each extra server was active and will be included in the next billing period. Please see the following examples for details:
Open slotAdd a server at no additional charge
Prorated charge for 15 days
Your plan will automatically renew each month on the same date as your initial purchase. If a month lacks that date, the renewal will be adjusted to the nearest available date.
-To downgrade from the Essentials plan to the Free plan, you must manually change your plan in the ‘Manage Plans’ menu under your workspace’s settings. Please adjust the number of registered servers to five or fewer and the number of members to three or fewer before downgrading.
-If you wish to stop using Alpacon entirely after the current billing cycle, please delete your workspace by 23:59 on the day before the renewal date, according to your workspace’s time zone. Note that deleting a workspace will permanently erase all server data, and we cannot delete workspaces on your behalf.
Once your billing period has started, resources are allocated to your workspace and refunds cannot be issued. This policy is in place to ensure fairness and consistency with our refund guidelines. To avoid unintended charges, we recommend downgrading to the Free plan or deleting your workspace before the next renewal date if you no longer wish to continue with a paid plan. However, if there are any billing system errors, such as charges applied while using a Free plan, we will refund any incorrect charges.
We understand that server management environments can vary widely. For our self-hosted Enterprise plan users, we offer paid support for customized infrastructure setup and consulting services throughout the contract period. To receive personalized recommendations, please share details about your current setup with us at sales@alpacax.com. We will get back to you within a maximum of three working days.
Audited and verified
Independently audited for security and privacy. Browse our trust center for compliance reports, or our security documentation for technical details.
