Pricing
Start free. Pay when you scale.
Free forever for small teams. Per-server pricing when you grow. A tailored contract when compliance and scale demand it.
Free
Dive in and enjoy continuous access without any time limits!
$0
forever
Access for up to 3 users
SaaS
Alpacon Core basics
Up to 5 remote serversApplications: 1Remote access: 30 hours/monthFile transfer: 100 MB/month totalAudit log retention: 30 daysEssentials
Most popularUnlock a greater world of Alpacon Core features and benefits
$30
per server/month
(Taxes calculated at checkout)
Access for up to 20 users
The Essentials plan requires at least one registered server in a workspace. If not, start with the Free plan.
SaaS
Alpacon Core full access
Up to 100 remote serversApplications: 5Remote access: 10,000 hours/monthFile transfer: 100 GB/month totalWebsh session sharing: Included (fair use)Audit log retention: 120 daysEnterprise
Get unlimited access to Alpacon Core, plus options for Extensions
Custom
Access for unlimited users
SaaS or self-hostedDedicated account managerFlexible billing
All Alpacon Core features
Unlimited remote serversApplications: unlimitedRemote access: unlimitedFile transfer: unlimitedWebsh session sharing: unlimitedAudit log retention: 365 daysAlpacon ExtensionsADD-ON
Infrastructure setup assistanceADD-ON
How our plans stack up
FreeEssentialsEnterprise
Maximum number of registered servers
5100Unlimited
Maximum number of users
320Unlimited
Maximum applications (AI agents, CI/CD, automation)
15Unlimited
Automated user provisioning across registered servers
Group-based user management
Role-based access control
Allowed email domains (automatic workspace join)
Work sessions with full activity recording (Websh, file transfers, commands)
AI command verification (advisory, fair use)
AI session analysis (post-session threat review)
Just-in-time sudo with approval workflow (email/push)
TLS 1.3 enabled
Port-free and VPN-free remote access
Automated login attack protection
MFA (biometrics, security keys)
MFA authenticator app (OTP)
Step-up MFA for privileged actions
Single sign-on
Email notifications
Slack notifications
Outbound webhooks
Personal access tokens
Work session timeline (all session activity in one audit view)
Threat analysis (MITRE ATT&CK heatmap)
AI audit chat (natural language)
System logs
Websh history
WebFTP history
Command history
User activity
Logs retention period (not relevant for self-hosted)
30 days120 days365 days
Maximum Websh access time per month
30 hours10,000 hoursUnlimited
Maximum total FTP transfer size per month
100 MB100 GBUnlimited
Maximum Websh session sharing time per month
-Included (fair use)Unlimited
Alpacon CLI
Security policy customization (only for self-hosted)
Dedicated manager support
Alpacon Extensions (add-on service)
Infrastructure setup and consultation (add-on service)
Audited and verified
Independently audited for security and privacy. Browse our trust center for compliance reports, or our security documentation for technical details.
Frequently asked
Pricing questions
As shown above, we offer three plans: Free, Essentials, and Enterprise. Below are the key billing details and frequently asked questions to help you choose the right plan and understand how billing works:
Does the Free plan expire?
Alpacon’s Free plan is available at no cost for as long as AlpacaX operates. It is well-suited for individuals managing home servers or small teams working on simple projects, enabling you to explore Alpacon’s core features at your own pace.
Is billing based on the number of servers or the number of users?
We charge based on the number of registered servers in a workspace, not on the number of registered members. Only one representative from your team will handle payments.
If I have multiple workspaces, are they billed separately?
Your Alpacon account can include multiple workspaces, each with its own plan and billing interval. This means you may be responsible for payments in one workspace while being a regular member in another.
How is billing calculated if I add or remove servers mid-cycle?
Each cycle starts by billing the servers connected at that moment—your reserved capacity for the cycle. Swap servers freely within it. Anything you run above that base is settled at the end of the cycle as time-weighted server-days: a server that ran for three days is billed for three days, not the month. Removing servers mid-cycle isn't refunded—it lowers the next cycle's reserved count.
Does the Essentials plan renew automatically?
Your plan will automatically renew each month on the same date as your initial purchase. If a month lacks that date, the renewal will be adjusted to the nearest available date.
- To downgrade from the Essentials plan to the Free plan, you must manually change your plan in the ‘Manage Plans’ menu under your workspace’s settings. Please adjust the number of registered servers to five or fewer and the number of members to three or fewer before downgrading.
- If you wish to stop using Alpacon entirely after the current billing cycle, please delete your workspace by 23:59 on the day before the renewal date, according to your workspace’s time zone. Note that deleting a workspace will permanently erase all server data, and we cannot delete workspaces on your behalf.
Can I get a refund after my billing period starts?
Once your billing period has started, resources are allocated to your workspace and refunds cannot be issued. This policy is in place to ensure fairness and consistency with our refund guidelines. To avoid unintended charges, we recommend downgrading to the Free plan or deleting your workspace before the next renewal date if you no longer wish to continue with a paid plan. However, if there are any billing system errors, such as charges applied while using a Free plan, we will refund any incorrect charges.
Can self-hosted Enterprise customers get help with infrastructure setup?
We understand that server management environments can vary widely. For our self-hosted Enterprise plan users, we offer paid support for customized infrastructure setup and consulting services throughout the contract period. To receive personalized recommendations, please share details about your current setup with us at sales@alpacax.com. We will get back to you within a maximum of three working days.
How does Essentials billing work?
You pay upfront for the servers connected at the start of the cycle—your reserved capacity. Anything you run above it is settled at the end of the cycle as time-weighted server-days: three days of extra usage bills as three days, not a month.
Do I need to talk to sales to start?
No. Free and Essentials are self-serve—create an account and connect a server. Essentials requires at least one registered server in the workspace; without one, start on Free. Enterprise is the only plan that needs a conversation.
What is different about Enterprise?
Customizable options, subscription terms and payment methods agreed in a consultation—plus Extensions, self-hosted or air-gapped deployment, and a tailored quote.
Free forever. Upgrade when ready.
Create an account and connect a server, or talk to us about an Enterprise rollout.