AlpacaX
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From personal projects to large enterprises,here to support your journey!

Perfect for
personal projects

Free

Dive in and enjoy continuous access without any time limits!

$0

per server/month

Access for up to 3 users
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SaaS
Alpacon Core basics
  • Up to 5 remote servers
  • Remote access: 30 hours/month
  • File transfer: 100 MB/month total
  • API calls: 1,000/month
  • Websh session sharing: 30 minutes/month
  • Monitoring analytics: every 60 minutes

Recommended for
growing teams

Essentials

Unlock a greater world of Alpacon Core features and benefits

$25

per server/month

(Taxes calculated at checkout)

Access for up to 20 users
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The Essentials plan requires at least one registered server in a workspace. If not, start with the Free plan.

SaaS
Alpacon Core full access
  • Up to 100 remote servers
  • Remote access: 10,000 hours/month
  • File transfer: 100 GB/month total
  • API calls: 1,000,000/month
  • Websh session sharing: 300 hours/month
  • Monitoring analytics: every 5 minutes

Ideal for large teams
requiring advanced security

Enterprise

Get unlimited access to Alpacon Core, plus options for Extensions

Custom

Access for unlimited users
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SaaS or self-hosted
All Alpacon Core features
  • Unlimited remote servers
  • Remote access: unlimited
  • File transfer: unlimited
  • API calls: unlimited
  • Websh session sharing: unlimited
  • Monitoring analytics: every minute
Dedicated account manager
Flexible billing
Alpacon Extensions
ADD-ON
Infrastructure setup assistance
ADD-ON
How our plans stack up
FreeEssentialsEnterprise
Maximum number of registered servers
5100Unlimited
Maximum Websh access time per month
30 hours10,000 hoursUnlimited
Maximum total FTP transfer size per month
100 MB100 GBUnlimited
Maximum Websh session sharing time per month
-300 hoursUnlimited
Maximum number of users
320Unlimited
Automated user provisioning across registered servers
Group-based user management
Role-based access control
TLS 1.3 enabled
Port-free and VPN-free remote access
Automated login attack protection
Passwordless authentication with passkeys
Multi-factor authentication with OTP
Multi-factor authentication with email and SMS
Single sign-on
Email, Slack notifications
Personal access tokens
Maximum API calls per month
-1,000,000Unlimited
CPU
Memory
Disk
Network
System performance alert
Analytics interval
60 minutes5 minutes1 minute
Data retention period
1 week1 month1 year
System logs
Websh history
WebFTP history
Command history
User activity
Logs retention period (not relevant for self-hosted)
-1 year5 years
Alpacon CLI
Security policy customization (only for self-hosted)
Dedicated manager support
Alpacon Extensions (add-on service)
Infrastructure setup and consultation (add-on service)
Billing unplugged: what you need to know

As shown above, we offer three plans: Free, Essentials, and Enterprise. Below are the key billing details and frequently asked questions to help you choose the right plan and understand how billing works:

Alpacon’s Free plan is available at no cost for as long as AlpacaX operates. It is well-suited for individuals managing home servers or small teams working on simple projects, enabling you to explore Alpacon’s core features at your own pace.

We charge based on the number of registered servers in a workspace, not on the number of registered members. Only one representative from your team will handle payments.

Your Alpacon account can include multiple workspaces, each with its own plan and billing interval. This means you may be responsible for payments in one workspace while being a regular member in another.

The Essentials plan is billed upfront, based on the number of servers at the start of each billing period—this becomes your reserved server slot count. Within this reserved limit, you have the flexibility to add or remove servers as needed, without any impact on your current billing. However, if you add servers beyond your reserved slot count, additional fees will apply. These fees are prorated based on the number of days each extra server was active and will be included in the next billing period. Please see the following examples for details:

Your plan will automatically renew each month on the same date as your initial purchase. If a month lacks that date, the renewal will be adjusted to the nearest available date.

-To downgrade from the Essentials plan to the Free plan, you must manually change your plan in the ‘Manage Plans’ menu under your workspace’s settings. Please adjust the number of registered servers to five or fewer and the number of members to three or fewer before downgrading.

-If you wish to stop using Alpacon entirely after the current billing cycle, please delete your workspace by 23:59 on the day before the renewal date, according to your workspace’s time zone. Note that deleting a workspace will permanently erase all server data, and we cannot delete workspaces on your behalf.

Once your billing period has started, resources are allocated to your workspace and refunds cannot be issued. This policy is in place to ensure fairness and consistency with our refund guidelines. To avoid unintended charges, we recommend downgrading to the Free plan or deleting your workspace before the next renewal date if you no longer wish to continue with a paid plan. However, if there are any billing system errors, such as charges applied while using a Free plan, we will refund any incorrect charges.

We understand that server management environments can vary widely. For our self-hosted Enterprise plan users, we offer paid support for customized infrastructure setup and consulting services throughout the contract period. To receive personalized recommendations, please share details about your current setup with us at sales@alpacax.com. We will get back to you within a maximum of three working days.

Pricing | Alpacon